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Shipping & Delivery

  • Our website caters to local shipping only.  If you are from overseas and would like to make a purchase, please contact us and we will advise you further.
  • There is FREE local shipping for purchases $90 and above.  Otherwise, it will be a fixed $4.00 for purchases $0.01 to $49.99 and $3.00 for purchases $50.00 to $89.99.
  • Local shipping in Singapore is fulfilled by SingPost registered mail or SingPost smartpac or courier deliveries.  All these forms of shipping will have a tracking number.
  • We will try to expedite and fulfill orders as quickly as possible, but sometimes "mummy duties" or other reasons may cause unexpected delays.  If you are going to be out of town, we suggest placing your order at least 7 working days (excluding weekends/ public holidays) before you leave so that you do not miss the delivery.
  • We typically arrange deliveries within 2-4 working days after your order is processed.  Orders received after 5 pm will be processed the next working day. 
  • We apologize that we are unable to accommodate urgent requests like self-collection and same day deliveries. If you really need the items urgently, we suggest purchasing them from a walk-in retail store.
  • Please also understand that courier time management is also not within our boundaries. There are many reasons that could affect courier fulfillment, like traffic conditions, shortage of manpower on that day, high volume of deliveries, etc. This is a third party service and we have no control as they are not our direct staff.  Courier will deliver on their best effort basis on the day and time-slot we have indicated to them.
  • If courier returns your parcel to us after multiple unsuccessful delivery attempts, you will have to bear the costs of re-delivery.